Ivonne Salazar-Ongsiapco
Ivonne Salazar-Ongsiapco
Director of Operations
Ivonne Salazar-Ongsiapco serves as the Director of Operations where she oversees the systems, processes, and workflows that power a seamless end-to-end membership experience. She is responsible for ensuring operational excellence across onboarding, programs, and ongoing member support by building scalable processes, maintaining critical information systems, and driving continuous process improvement.
In her role, Ivonne provides leadership, structure, and support to a distributed team, ensuring consistent execution and operational alignment across the organization. Working cross-functionally with leadership and internal teams, she translates strategic initiatives into clear, executable operations that enable efficiency, consistency, and sustainable growth.
